1. Introduction

Winngoo Ltd (“we”, “our”, or “us”) is dedicated to protecting your privacy. We follow the rules set by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, share, and protect the personal data you provide when using the Winngoo Accounting Software (the “Software”).

2. Data Controller

Under the UK GDPR, the data controller is:

• 5, Martinbridge Industrial Estate, Lincoln Rd, Enfield EN1 1SP, United Kingdom
• Company Registration Number: 15464211
• Email: info@accountingoo.com

3. Information We Collect

We may collect and process the following types of personal data:

• Identity Data: full name, job title, username.
• Contact Data: email address, business address, phone number.
• Account Data: login credentials, billing preferences, subscription data.
• Transaction Data: payment history, purchase records.
• Technical Data: IP address, device type, browser, access logs.
• Usage Data: information about how you use the Software.
• Financial Data: the company’s accounting records and transactions input by you or your team.
• Communication Data: support inquiries, email correspondence, chat logs.

4. Lawful Bases for Processing

We process your personal data for the following legal reasons:

• Contractual necessity: to provide services under our agreement with you.
• Legal obligation: to comply with applicable laws and HMRC requirements.
• Legitimate interests: to improve our Software, secure our systems, and market relevant products.
• Consent: where you explicitly agree, for example, for newsletters or cookies.

5. How We Use Your Information

We use your data for these purposes:

• To register and manage your user account.
• To deliver accounting features and services.
• To process payments and subscriptions.
• To ensure software security and integrity.
• To comply with legal and tax obligations.
• To communicate service updates and support issues.
• To analyze usage for system improvements.

6. Disclosure of Your Information

We may share your personal data with:

• Our third-party service providers, such as payment processors and cloud hosting.
• HMRC or other regulatory authorities if legally required.
• Professional advisers, such as lawyers and accountants.
• Successors in the event of a merger, acquisition, or company sale.

All data sharing complies with the UK GDPR and is governed by appropriate data processing agreements.

7. International Transfers

When we transfer personal data outside the UK, we ensure that adequate protection is in place, such as:

• UK adequacy regulations, or
• Standard Contractual Clauses (SCCs) approved by the Information Commissioner’s Office (ICO).

8. Data Security

We take technical and organizational measures to protect your data, including:

• Encryption of sensitive data
• Firewalls and anti-malware protection
• Access controls and authentication
• Regular software patching and audits

9. Data Retention

We keep your personal data for as long as necessary to:

• Fulfill our contractual and legal obligations
• Resolve disputes
• Enforce agreements

Typically, we retain financial and user account data for 6 years to comply with UK tax law and recordkeeping requirements.

10. Your Rights Under the UK GDPR

You have the following rights:

• Right to access: which allows you to obtain a copy of your data.
• Right to rectification: to correct inaccurate data.
• Right to erasure: to request deletion where applicable.
• Right to restrict processing: to limit how we use your data.
• Right to data portability: to transfer your data to another provider.
• Right to object: to challenge certain uses, such as marketing.
• Right to lodge a complaint: with the Information Commissioner’s Office (ICO).

To exercise these rights, please contact: info@accountingoo.com

11. Cookies and Tracking

Our software and website may use cookies or similar technologies to improve functionality and user experience. For full details, please refer to our Cookies Policy.

12. Third-Party Links

Our software may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage users to read the privacy policies of any external sites they visit.

13. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. We will notify you of significant changes by email or within the software.

14. Contact Us

For questions, concerns, or data access requests, please contact:

Winngoo Ltd, Data Protection Officer
Email: info@accountingoo.com
Address: 5, Martinbridge Industrial Estate, Lincoln Rd, Enfield EN1 1SP, United Kingdom